Support services

Free

Free self-serve support

General self-serve configuration support is available in the Support website. Nearly every configuration 'question and answer' we have previously received has already been converted into KB articles and 'How to...' topics.

Premium

Personal premium support
General component configuration support by email is always free of charge for eligible Premium licenses.
All purchased (paid-for) licenses are eligible for Premium support.

Simply request support via the Premium support link at located on your free personal account page

Requires a valid license with current upgrade protection and use of the latest Release build.

Getting support

Log into your free account here... (a new page will open)

If you skipped creating an account when you downloaded - no problem - simply create one now, and associate your existing Installation Id with your account. Just follow the wizard.

Codeless website development support page request

Locate the 'Premium Support' section of the page, and click the Request support... link (highlighted above).

You will be taken to the 'Help! - I need support' form. Follow the directions on the form:

Codeless website development support form

You will get a prompt response to your request for assistance.

Emergency Help

Please read the notice and warnings regarding the use of Emergency help.

No Support link?

Codeless website development support options

If there is no 'Request support...' link available that means either you are using a Free license which does not come with Support, or your license has expired.

You can purchase a license at the Premium License panel on the same page.

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